Job Description

Position:

• Collections Specialist

Location: Miami, FL

· 100% onsite

Pay Rate: $18 - $21

Work Shift Options :

· 9-5:30

· Must be available for a 40 hour work week

Recovery Specialist (Collections)+ monthly spiff

• The Team uses all available methods every day to contact business owners nationwide to negotiate and recover revenue from “in house” default accounts.
• Recovery Specialists meet established daily call counts and email contacts as well as use the internet and other company resources to generate recovered revenue.
• Team Members, with Management support, negotiate terms for payment in full, lower payment plans and settlements and follow up on payments arrangements in order to ensure a positive resolution for the account.
• Team Members build and maintain positive, professional relationships internally as well as with clients.
• 2+ years of experience working over the phone in a high-volume setting including but not limited to – collections, sales, customer service, customer support, etc.
• Prior experience in collections (ex: Skip Tracing) is a big plus
• Proficient in MS Office and Internet
• Excellent phone communication and negotiation skills; ability to overcome obstacles and focus on positive solutions.
• Excellent attitude, Team Player and Willingness to Learn

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