Job Description

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

The position is responsible for turndown service at The Hotel Hershey.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Turning down all guest rooms assigned and maintaining all items in good repair

• Cleaning assigned rooms when needed

• Replenishing linens and supplies

• Reporting any missing items or damage

• Marking and turning in all lost/found items

• Calling to have light bulbs replaced

• Stocking cleaning cart for the next day's work

• Operating a vacuum cleaner

• Reporting unsafe conditions

• Maintaining a neat and orderly linen closet

• Returning room service items to proper location

• Assisting with the training of new turndown staff

• Performing other duties as may be assigned

Qualifications:

• Must be at least 18 years of age or older.

Knowledge, Skills, and Abilities:

• Friendly guest service attitude, well-groomed appearance, and self-confidence.

• Self-motivated and capable of working alone.

• Ability to turndown 30 to 45 rooms within a specified period of time and to operate a vacuum cleaner.

Job Demands:

• This is a part-time, year round position. The working schedule for this position may include days, evenings, weekends, and holidays based on operational needs.

• Position is primarily second shift. However, working hours may include times between 5PM to 10PM, Monday through Sunday.

• Proper footwear to be provided by employee.

• Chemicals located in and around the workplace.

• Visual ability to determine degree of cleanliness and ability to lift 50 lbs.

• Standing, walking, bending, kneeling, handling, stooping, reaching, lifting and repetitive motions.

• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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